A single customer communications platform for all social networks

Manage all communications with your audience to all social media pages in a single Social Inbox by PublBox:

  • Receive messages from subscribers, customers and followers.
  • Reply instantly to the comments on multiple social media accounts.
  • Customize the tree view of comments and messages for each project.

Now you won’t miss any message and comment and will be able to reply to your users within moments. Responsive brand builds always a loyal audience.

what is social media inbox
One tool for all communications on social media

Manage comments on all your social media

Social Inbox already serves Facebook and Instagram business pages and, well, is just plain awesome!

But there is always room for more awesome, so we are planning even more functionalities:

  • to collect and send messages via Facebook Messenger;
  • to manage comments on other social networks;
  • to manage communications in other instant messengers;
  • to widen the “mix” of reactions to messages;
  • to send one message to multiple people and set up automatic answering.

Win more customers with fast and personalized responses

Keep regular social media communications with your customers and followers:

  • Apply filters to sort messages on multiple social media accounts within your project.
  • Open tree view that highlights the thread of comments and customer interaction history under your posts.
  • Choose the tone of voice of your messages and react to the comments.
  • Delete the hardball comments of bots.
  • Break in a fierce discussion under a social media post right from the Social Inbox.

Social media is a great customer service channel if you want to win customers with fast personalized responses.

social media marketing tool that helps you to communicate effectively with customers
Try Social Media Inbox for Free

No conditions & extra requirements